SERM, SMM, CREATING AN IDEAL IMAGE FROM SCRATCH
"Anything is possible if you have a good reputation" Nikita Prokhorov
Online Reputation Management
90%
Evaluate
Consumers evaluate the quality of goods and services based on the opinions of friends and reviews from the Internet. In some cases, users are more likely to believe numerous reviews, so do not underestimate the impact of social networks on your business.
88%
Make decisions
All the people on the Internet are your potential customers. Many of them perceive the opinions of other users as personal recommendations. Reviews are a new word of mouth, the trust in which always remains at a high level.
74%
Share
People share what they read online with friends. Those, in turn, with their friends, thus building a chain that forms an opinion about a product, service or person.
What is reputation?
About the company
In Dubai, reputation management is entrusted to us — the Reputation House agency.
Our company was registered on April 21, 2010. Since then, the scale of tasks has grown in parallel with our competencies. During this time, we have become the most powerful machine to combat unreliable negative reviews, fake articles and information attacks.
When do you need the services of a reputation company?
Other services
SERM
Our reputation Agency will supplant negative information, photos and video content from the first page of Google and Yandex with the help of a complex of works with the search engines — Search Engine Reputation Management. We take the first place according to RUWARD in the rating "Reputation marketing in the digital environment (ORM), including SERM".
ORM
Online Reputation Management is a comprehensive reputation marketing tool, thanks to which we form a positive brand or person image on all resources on the Internet, create islands of content on reviews, encyclopedias and geo-resources, reflect information attacks in real time.
Monitoring
We monitor social media and online media 24/7 and collect mentions of a brand or person. After that, we conduct primary analytics, tag mentions by tone and prepare a detailed and understandable report for you.
Analytics
Our Reputation House analytics center can perform any analytical research that will help you effectively solve marketing and PR tasks: from analyzing PR campaigns and identifying reputational threats to analyzing foci of socially significant incidents.
Lead generation
We can also conduct an initial analysis of the demand for your product and find all possible requests for any of your services or goods. On an ongoing basis, we will supply leads who want to buy your product right now.
Deleting information
Our Reputation House analytics center can perform any analytical research that will help you effectively solve marketing and PR tasks: from analyzing PR campaigns and identifying reputational threats to analyzing foci of socially significant incidents.
Commercial SERM
This new but already well-established channel of digital marketing, which promotes third-party resources (social networks, articles, videos, etc.) for commercial queries in Google and Yandex. Commercial SERM is much faster and cheaper than classic website promotion.
Why our agency is the leader in the industry
11 years in the online reputation management market
Own protected software from 6 software tools
Own IQBuzz monitoring
system
We react to the negative within 40 minutes 24/7
Founders of the «PR&IT» cluster in RAEC
The authors of the first and only book and course on reputation marketing
The only agency with manual processing of mentions
The largest agency (Hong Kong, Dubai, Chisinau, California)
Cost
3 reasons to remove negative reviews from the field of view as quickly as possible
Staff
The best staff will strive for an employer with a good reputation
Sales
For those who are faced with black PR and unwanted content
Competitors
Do not give competitors the opportunity to fill the information vacuum for you
They trusted us with their reputation
Cases
Problem: Stuffing a negative message about low-quality gasoline of this brand
Total monthly loss: 600 000 $
Become: 10,000 clients per day with an income of 300 000 $
Results of the work: After our work on correcting the reputation and creating a positive image, the company’s monthly income increased to 205 000 $
Problem: An article with slander about a clinic doctor in the media and a wave of reposts on all social networks. networks
Total monthly loss: 242 000 $
Become: 70 requests per week, 40 consultations, 8 sales
Results of the work: After removing the provocative article about the clinic’s doctor and actions to improve the reputation, monthly income increased by 30%.
Problem: Stuffing negative unsubstantiated articles about low-quality ingredients in baby food
Lost profits: 2 billion. Income decreased by 65%. During the 5 months of inactivity of the company, the negative spread among consumers
Become: Income decreased by 65%, in 5 months of inactivity, the negative spread among consumers
Results of the work: After removing the negative and spreading the refuting information (3 months of work) the company’s revenue returned to its starting point, and after 4 months increased by 150%.
Our team
Our agency employs more than 80 professionals, including 28 certified monitoring specialists (Brand Analytics, Youscan and IQBuzz).
